Privacy Policy & Website Disclaimers​​

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At I’ll Be There Senior Companion Services, we respect your privacy and are committed to protecting any personal information shared through our website, phone communications, intake forms, emails, or service inquiries.

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Information collected may include names, phone numbers, email addresses, emergency contact information, service requests, and general information voluntarily submitted by clients or family members.

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Personal information is used solely for:

• Scheduling services

• Communication purposes

• Client support

• Service coordination

• Safety and emergency contact purposes

• Internal business records

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We do not sell, trade, or share personal information with third parties unless required by law or necessary to protect the safety of our clients, staff, or business operations.

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While we take reasonable steps to protect client information, no electronic communication or online transmission can be guaranteed to be 100% secure.

By using this website or submitting information through our contact forms, you consent to the collection and use of information as outlined in this policy.

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Non-Medical Companion Services Disclaimer

I’ll Be There Senior Companion Services provides non-medical companionship and emotional support services only.

We are not a home healthcare agency, nursing service, medical provider, mental health provider, or emergency care provider.

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Our services do not include:

• Medical treatment

• Medication administration

• Physical therapy

• Medical monitoring

• Personal hygiene care

• Bathing assistance

• Lifting assistance

• Clinical counseling

• Mental health treatment

• Transportation in company-owned vehicles

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Any medical concerns, emergencies, or urgent health matters should immediately be directed to a licensed healthcare professional or emergency services.

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Emergency & Safety Disclaimer

Clients and families understand that I’ll Be There Senior Companion Services is not responsible for medical emergencies or health-related incidents that may occur before, during, or after companionship visits.

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In the event of an emergency, emergency contacts and/or emergency services may be contacted immediately.

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Clients and families are responsible for providing accurate emergency contact information and relevant safety information.

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Transportation Disclaimer

I’ll Be There Senior Companion Services does not provide transportation services using company-owned vehicles.

If outings or appointments are requested, transportation may only occur using the client’s personal vehicle with prior agreement and authorization.

Website Information Disclaimer

Information provided on this website is for general informational purposes only and should not be considered medical, legal, or mental health advice.

Use of this website does not establish a medical, caregiving, therapeutic, or legal relationship.

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Limitation of Liability

By using our services or website, clients and families acknowledge and agree that I’ll Be There Senior Companion Services and its representatives shall not be held liable for indirect, incidental, or unforeseen damages arising from the use of companionship services, website information, or third-party resources.

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Communication Consent

By submitting your phone number, email address, or contact information through this website, you consent to being contacted regarding services, scheduling, updates, and follow-up communication.

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Cancellation Policy

We respectfully request advance notice for cancellations or scheduling changes whenever possible.

Repeated missed appointments or last-minute cancellations may result in service limitations or rescheduling fees.

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Service Boundaries

I’ll Be There Senior Companion Services reserves the right to refuse or discontinue services if circumstances become unsafe, inappropriate, medically beyond the scope of service, or outside the boundaries of non-medical companionship care.

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Policy Updates

Policies, services, and website information may be updated or modified at any time without prior notice.